Support
Contact support
Most questions are answered fastest on WhatsApp, by the same team that packs your order. Mon–Sat, 8am–7pm.
The quickest route. Send your order reference and we can see the batch, the driver and the inspection record on the same screen you are looking at.
Call us
Platinum members reach a named account manager directly. Everyone else reaches the ops desk on the same line.
What to have ready
- Your order reference, in the form FSA-2207-114
- A photo, if it is about the condition of something delivered
- The delivery window you were given